FAQs

Here are some of our most frequently asked questions

Materials

Our bracelets come in three choices of materials;

  • Sterling Silver (925) with Rhodium plating
  • 18K Gold Vermeil
  • 18K Solid Gold

Gold Vermeil is 18K gold plated on solid Sterling Silver. We use a plating thickness of 2.5 microns.

Our solid 18K gold pieces are made to order and take about 4-6 weeks. Please use the contact form to order a solid gold map bracelet.

Our products are made to last in materials that are suitable for sensitive skins.

Personalisation

We currently offer five map designs (Singapore, Hong Kong, Great Britain, Sweden and Australia) but we will be adding more designs soon.

If you'd like to suggest a new design, just use the contact form below. We'd love to know which place means the most to you.

On request, we can combine any two maps on one bracelet. Please contact us to create a custom bracelet.

Gift Cards

A map bracelet is a symbol of the personal connection to place. For those of us who move frequently, it might be hard to know which place is the most meaningful. Our gift cards are the perfect answer. Chose your value for our sterling silver (SGD 128) or 18K gold vermeil (SGD 168) bracelets and let the lucky recipient pick their special place. Find our gift cards here.

Children's Bracelets

We have had many customers request a bracelet specifically for children. Our Singapore kids' bracelets are available in silver and 18K gold vermeil. For all other places, please use the contact form below to order a children's bracelet.

Sales and Discounts

At The Place, we take pride in offering high-quality, meticulously crafted map bracelets that capture the essence of your special places. We do not have sales or offer seasonal or flash discounting as we believe in providing our customers with exceptional value from the start.

Instead, we offer a tiered bundle system to reward our valued customers. Enjoy 10% off when you purchase two bracelets and 20% off when you buy three or more. These bundles are applied automatically, no code needed.

Perfect for curating your personal collection or gifting. Explore the world on your wrist with The Place.

Packaging and Gifting

The Place's map bracelets come beautifully packaged and ready for gifting.

All our map bracelets come individually packaged in custom boxes. Each box contains a card showing the name of the place (eg Singapore), with a gorgeous image on the reverse. The bracelet is mounted on a pad and comes in a custom jewellery pouch. In each box we also enclose a jewellery polishing cloth and an information/care card.

There is a label on the back of the box to show which place is inside and which material the bracelet is in. So if you order more than one, you'll easily be able to see which is which.

If your order is a gift, we will finish up the box with beautiful matching ribbon. Just let us know at checkout or via email.

Caring for your jewellery

To keep your jewellery looking like new it is important to care for it regularly. Remove your jewellery before exercise, swimming and showering. All our jewellery comes with a polishing cloth. Give your jewellery a gentle clean with the polishing cloth every time you take it off.

Shipping, taxes and import duties

All our items are shipped from Singapore. We offer complimentary global shipping.

Items shipping within Singapore will be shipped by courier the next working day. You should receive your items within 3 working days, although sometimes there are delays outside our control. 

Items shipping outside of Singapore will be shipped with Fedex, Singpost or one of our partner carriers. International deliveries can take between 5-14 working days, depending on your location. You will receive a tracking number as soon as your item has shipped.

Taxes and duties are included in our prices. This means you do not pay anything extra to receive your item.

Can't find the answer you're looking for? Send us your question and we'll get back to you.